If something isn’t working as expected, we appreciate it if you let us know so we can fix it quickly.
How to Report a Problem
Please email us at [email protected] and include:
Your account email
A short description of the issue
Steps to reproduce the problem (if possible)
Screenshots or screen recordings - this helps us solve it faster
Model name or order ID (only if it’s related to AI generation)
What Happens After You Report It?
Our support team reviews your report
If confirmed as a bug, it’s forwarded to the technical team
We’ll update you once it’s fixed or if we need more details
The more details you provide, the faster we can resolve the issue.