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How to update your profile information

Updated over 4 months ago

At the moment, profile information cannot be edited directly from the dashboard. Fields such as Full Name and Email are shown for reference only and cannot be changed from this page.

Why Is This Restricted?

To protect account security and prevent unauthorised changes, profile details are locked on the dashboard.

How to Update Your Information

If you need to update your name or email, we’re happy to help.

Just contact us:

  • Include:

    • Your current account email

    • The new information you’d like to update

Our support team will take care of it for you.

Important Notes

  • Please make sure your email is active - it’s required for login and important notifications

  • Changes made by our support team will be confirmed via email

  • For security reasons, updates may require verification

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